Privacy Policy
Effective Date: June 1, 2026 | Last Updated: June 1, 2026
This Privacy Policy describes how Tecnologías SILBIT de México S.A. de C.V. (“SILBIT,” “we,” “our,” or “us”), operator of silbit.us, collects, uses, stores, and protects the personal information of individuals who visit our website or interact with us in connection with our electronics manufacturing and engineering services.
By using this website or submitting information through our contact forms, you agree to the practices described in this Privacy Policy.
1. Who We Are
SILBIT is a contract electronics manufacturer and engineering company headquartered in Zapopan, Jalisco, Mexico. We provide PCB assembly (PCBA), Box Build manufacturing, engineering design, and supply chain services to companies primarily located in the United States, Canada, and Europe.
Contact information:
- Company: Tecnologías SILBIT de México S.A. de C.V.
- Address: Volcán Pico de Orizaba 2721, Colli Urbano, 45070 Zapopan, Jalisco, México
- Email: contacto@silbit.com.mx
- Phone: +52 33 1399 4279
- Website: https://silbit.com
2. Information We Collect
2.1 Information you provide directly
When you fill out our contact form, request a quote, or communicate with us by email or phone, we may collect:
- Full name
- Company name and job title
- Business email address
- Phone number
- Project details, technical specifications, or files you choose to share
- Any other information you voluntarily provide
2.2 Information collected automatically
When you visit our website, we and our service providers may automatically collect:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages viewed, time spent on pages, and navigation path
- Referring URL (how you arrived at our site)
- Device type (desktop, mobile, tablet)
This data is collected through cookies and similar tracking technologies, including Google Analytics.
2.3 Business communication data
If you become a client or business partner, we may additionally process:
- Business contact information for your authorized representatives
- Contractual and commercial correspondence
- Technical and engineering documentation shared under NDA
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, quotes, or project assessment requests
- To provide and manage our manufacturing and engineering services
- To communicate with you about your project, order status, and related matters
- To improve and optimize our website and user experience
- To analyze website traffic and marketing performance (via Google Analytics)
- To comply with applicable legal obligations in Mexico and internationally
- To send relevant business communications (we do not send unsolicited marketing emails)
4. Legal Basis for Processing (for users in the European Economic Area and UK)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data under the General Data Protection Regulation (GDPR) and applicable national laws. Our legal bases are:
- Contract performance: Processing necessary to respond to your request or fulfill a services agreement
- Legitimate interests: Improving our website and services, responding to business inquiries
- Legal obligation: Complying with tax, export control, or other applicable regulations
- Consent: Where we rely on consent (e.g., for cookies), you may withdraw it at any time
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies. These include:
- Essential cookies: Required for the website to function correctly
- Analytics cookies: Used to understand how visitors interact with our site (Google Analytics)
- Preference cookies: Used to remember your settings and preferences
You can control cookies through your browser settings. For users in the EEA and UK, we will request your consent before placing non-essential cookies. Declining analytics cookies will not affect your ability to use the website.
We use Google Analytics to analyze website traffic. Google Analytics collects data as described in Google’s Privacy Policy (policies.google.com/privacy). We have configured Google Analytics with IP anonymization enabled.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:
- Service providers: We may share data with trusted third-party service providers (e.g., web hosting, CRM, email services) who process data on our behalf under appropriate confidentiality agreements
- Legal requirements: We may disclose information if required by law, court order, or government authority in Mexico, the U.S., or another applicable jurisdiction
- Business transfers: In the event of a merger, acquisition, or sale of business assets, personal data may be transferred as part of that transaction
We do not transfer your data to third parties for marketing or advertising purposes.
7. International Data Transfers
SILBIT is headquartered in Mexico. Our primary clients are located in the United States and Canada. If you are located in the European Economic Area, United Kingdom, or Switzerland, please be aware that your personal data may be transferred to and processed in Mexico or the United States, which may not provide the same level of data protection as your home country.
For transfers from the EEA, we rely on appropriate safeguards including:
- Standard Contractual Clauses (SCCs) approved by the European Commission, where applicable
- The nature of business-to-business communications where data is provided voluntarily in a commercial context
If you have questions about international data transfers, please contact us using the information in Section 1.
8. Data Retention
We retain personal data for as long as necessary for the purposes described in this policy:
- Inquiry data (contact form submissions, email): Retained for up to 3 years unless a business relationship develops, in which case retention follows our client data retention schedule
- Client and project data: Retained for the duration of the business relationship and up to 7 years thereafter, in compliance with Mexican tax and commercial law requirements
- Website analytics data: Retained according to Google Analytics default settings (up to 26 months)
- Financial and contractual records: Retained for up to 10 years as required by Mexican commercial and tax law (SAT).
9. Your Rights
9.1 Rights for all users
Regardless of your location, you may:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data (subject to legal retention obligations)
- Opt out of any marketing communications at any time.
9.2 Additional rights for EEA, UK, and Swiss residents (GDPR)
- Right to data portability: Receive your personal data in a structured, machine-readable format.
- Right to restrict processing: Request that we limit how we use your data in certain circumstances.
- Right to object: Object to processing based on legitimate interests.
- Right to withdraw consent: Where processing is based on consent, withdraw it at any time without affecting lawfulness of prior processing.
- Right to lodge a complaint: File a complaint with your national data protection authority (e.g., AEPD in Spain, ICO in the UK, CNIL in France, BfDI in Germany).
9.3 Rights for California residents (CCPA/CPRA)
If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) to:
- Know what personal information we collect about you and how it is used and shared.
- Request deletion of your personal information (subject to exceptions).
- Opt out of the sale or sharing of your personal information (Note: SILBIT does not sell personal information).
- Non-discrimination for exercising your CCPA/CPRA rights.
- Correct inaccurate personal information we maintain about you.
To exercise any California privacy rights, contact us at contacto@silbit.com.mx with the subject line “California Privacy Request.”
9.4 Rights for Canadian residents (PIPEDA / Quebec Law 25)
If you are a resident of Canada, your personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, for Quebec residents, Quebec’s Law 25 (Act respecting the protection of personal information in the private sector). You have the right to:
- Access your personal information held by us
- Challenge the accuracy of your personal information and request corrections
- Withdraw consent for non-essential uses of your data
- Be informed of any breach involving your personal information that creates a real risk of significant harm
To exercise your rights, contact us at contacto@silbit.com.mx.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, disclosure, alteration, or destruction. These measures include:
- All project documentation is managed within Microsoft 365 (Teams), which provides enterprise-grade encryption in transit (TLS/SRTP) and at rest.
- Our production traceability servers are local and isolated from external networks.
- We enforce confidentiality agreements (NDAs) with all collaborators and employees who have access to client data.
- Access to personal data is restricted to personnel who need it to perform their job functions.
No method of electronic transmission or storage is 100% secure. If you have concerns about the security of your information, please contact us.
11. Third-Party Links
Our website may contain links to third-party websites (such as client websites referenced in our portfolio, LinkedIn, or other platforms). This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children’s Privacy
Our website and services are directed exclusively at businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If we learn we have collected data from a minor, we will promptly delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after the updated policy is posted constitutes your acceptance of the revised policy.
14. Contact Us — Privacy Inquiries
For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us:
- Email: contacto@silbit.com.mx (Subject: Privacy Inquiry)
- Phone: +52 33 1399 4279
- Address: Volcán Pico de Orizaba 2721, Colli Urbano, 45070 Zapopan, Jalisco, México
We will respond to privacy requests within 30 days (or within the timeframe required by applicable law in your jurisdiction).
For EEA/UK residents: If you are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.
.