Privacy Policy

ILBIT (“the Company”, “we”, “our”, “us”) issues this Privacy Policy / Aviso de Privacidad to comply with applicable data protection laws in the United States (including CCPA/CPRA) and in Mexico, particularly the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) and its Regulations.

This document explains how we collect, use, share, store, and protect your personal information when you use our Website and Services. By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information as described here

1. Definitions

  • Account: A unique account created for you to access the Service.
  • Affiliate: Any entity that controls, is controlled by, or under common control with the Company.
  • Company: SILBIT LLC, 3 GERMAY DR UNIT 4 #1971, Wilmington, DE 19804, USA.
  • Cookies: Small data files stored on your device when using the Website.
  • Device: Any device capable of accessing the Service.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service / Website: www.silbit.com and any related services.
  • Service Provider: External companies that process information on our behalf.
  • Usage Data: Automatically collected data related to device, browsing activity, or system usage.
  • You / User: Any individual or legal entity accessing or using the Service.

Compliance References:

  • GDPR: For users located in the EEA.
  • CCPA/CPRA: For residents of California.
  • LFPDPPP: For users located in Mexico.

2. Information We collect

2.1 Personal data provided by you

We may collect:

  • Name and surname
  • Email address
  • Phone number
  • Billing or shipping address (street, city, state/province, ZIP/postal code)
  • Company information (if applicable)
  • Any information you voluntarily submit through forms, support channels, or account settings

2.2 Usage Data (Automatically Collected

This includes but is not limited to:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on each page
  • Device identifiers
  • Operating system
  • Diagnostic data

2.3 Tracking Technologies and Cookies

We use:

  • Browser Cookies
  • Session Cookies
  • Persistent Cookies
  • Web Beacons and Tags

Purposes incluide:

Essential website functionality

• Essential website functionality
• Authentication
• Saving preferences
• Statistical analysis
• Improving user experience

You may control cookies from your browser settings.

3. How we use your personal data

We may process your information for the following purposes:

• To provide, operate, and maintain the Service
• To manage and secure your Account
• To fulfill a contract or transaction
• To respond to inquiries or provide customer support
• To send notifications, updates, or administrative communications
• To provide promotional materials (only with consent where required)
• To analyze performance and improve features
• To comply with local laws or legal obligations
• For business continuity, mergers, acquisitions, or internal transfers

4. Sharing your personal data

We may share your information with:

• Service Providers (hosting, analytics, payment processors, customer support)
• Affiliates under common ownership
• Business partners when necessary to provide a feature or service
• Other users when you choose to share content publicly
• Authorities when legally required (Mexico, U.S., or other jurisdictions)

We do not sell personal data.

5. International Data Transfers

Your information may be transferred to servers located in the United States or other countries. We take reasonable steps to ensure such transfers include:

• Standard contractual clauses (GDPR)
• Adequate safeguards (LFPDPPP)
• CPRA contractual requirements

6. Data retention

We retain personal data only for as long as necessary to:

• Provide the Service
• Fulfill legal, accounting, and reporting obligations
• Resolve disputes
• Enforce agreements

7. Your rights

7.1 rights under LFPDPPP (Mexico)

You may exercise ARCO rights:

• Access
• Rectification
• Cancellation
• Opposition

To exercise ARCO rights or withdraw consent, contact:
📧 contact@silbit.com

Requests will be processed following LFPDPPP procedures and timelines.

7.2 Rights under GDPR (EEA)

• Access your data
• Request corrections
• Request deletion
• Restrict processing
• Data portability
• Object to processing
• File a complaint with a supervisory authority

7.3 rights under CCPA/CPRA (California)

• Know what data is collected
• Request deletion
• Opt-out of data sharing/selling (we do not sell data)
• Non-discrimination for exercising rights

8. Security of your personal data

We use reasonable administrative, technical, and physical measures to protect your data.
However, no method of transmission over the Internet is 100% secure

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 years old.
If we learn that we collected such data, we delete it promptly.

10. Links to third-party websites

Our Service may contain external links.
We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Policy periodically.
We will notify you via:
• Email (if subscribed), and/or
• Notice on the Website

12. Contact information

If you have questions about this Privacy Policy or wish to exercise your privacy rights:
📧 Email: contact@silbit.com